As computer consultants, it's our job and mission to make sure our clients are 100% satisfied when they walk out our offices. But our job is unnecessarily made harder when people don't take the time to learn about computer accessories and familiarize themselves with the limitations of store-bought computers. So you should install a firewall on the computer that grants access to the computer, and then install an anti-virus and anti-spyware program on each of the remaining computers in the network. If you have files that shouldn't be shared (bank statements, credit card information, etc.), you can restrict their access in one of several ways. But in an environment where there are five, ten, twenty or more computers, buying a license for each computer can be down-right costly. So costly that the temptation to pirate a little software here and there can be pretty tempting. Co-workers are familiar with this temptation and they're often the ones who "share" purchased software among those who need it. Call them what you will, but their free help is immeasurable and without it, we wouldn't have some of the wonderful workarounds and unique problem solving techniques that we have today. 4. Usenet newsgroups. Another underused resource on the Internet, Usenet newsgroups have hundreds of discussion groups dedicated to some of the most popular computer systems, operating systems, hardware manufacturers, and individual software programs. These old computers booted an MS-DOS type operating system from drivers stored onto a floppy disk, and in order to use a program, users would remove the boot floppy and then insert a new floppy that contained the program. The floppy not only stored the program (word processor, spreadsheet, etc.), it also stored the drivers that the program needed to communicate with the computer's hardware. In its first conception, open source gave birth to the World Wide Web as we know it today. The Internet as a whole is the result of free permission to access the web, use the web, contribute to the web, and share the web with others. But it certainly hasn't stopped there. In the not too distant past, Netscape converted its once commercial version of its Navigator web browser to open source.