We tried to convince him that a fully functional computer is one that is personalized with specially selected hardware and software accessories - and that the computer purchased at the store doesn't come with these things. Unfortunately, all of our convincing was to our avail. Our client insisted that he should never need more than what came with his boxed product and that we were just trying "bilk" more money out of him. Both Internet Explorer and the AOL service software can display this kind of file, however if you don't have AOL installed on your system, Internet Explorer will display it. .avi - This extension indicates a video file playable by most multimedia viewers including Microsoft's Media Player. .bmp - This extension indicates another image file that might have originated from Windows Paint program. The Windows operating systems already comes with a useful collection of pre-installed programs and even some games. But one of the first things that people do is download a butt-load of new programs as soon as a brand new system is plugged in the wall and connected to the Internet. This article looks at some of the programs that are included with most new systems and then asks the reader to consider if they're sufficient. And we're going to predict that homes will become less cluttered with stacks of paper and that our natural resources will flourish as a result of it. This all sounds fine and dandy of course, but if you're not computer savvy, you're going to feel a little lost once the choice has past and the revolution is 100% complete. Although those better-known brands may be a tad bit more expensive, the computer novice will appreciate the comfort in purchasing a computer from a business that has a long record of building quality products, and that has the funds available for fulfilling returns, trades, servicing, and warranties. Even the operating system of a computer has a help file and it really should be the first place to look for answers. Help files are designed not only to guide the usage of a computer, they're also designed to solve problems. Inside a help file, look for a section called, "Troubleshooting" (or something similar) when you need to resolve an issue.