These old computers booted an MS-DOS type operating system from drivers stored onto a floppy disk, and in order to use a program, users would remove the boot floppy and then insert a new floppy that contained the program. The floppy not only stored the program (word processor, spreadsheet, etc.), it also stored the drivers that the program needed to communicate with the computer's hardware. And we strongly believe that spending just twenty minutes with one could turn the most adamant technological caveman into any one of those who have fun wreaking chatroom havoc on the Internet today. Today, one only needs to learn how to manipulate a mouse, punch a few buttons on a keyboard, or really just turn the thing on to use a computer. Fan sites probably isn't a good name for this resource, but you can find websites that are dedicated toward supporting the users of a particular software program or piece of hardware. We've called them "fan sites" because the maintainers of these sites have no affiliation with the manufacturers that they support! But sometimes Windows' Add/Remove Programs isn't enough. Although this software does a pretty good job of removing unwanted programs, it can leave some files behind even after a complete uninstall - files which become orphan files. And it's these orphan files that can really clutter up a hard drive and shorten the life of an otherwise, young and robust PC. This is a common occurrence when newer pieces of hardware require the programming of a newer operating system. Sure, one could upgrade the operating system to accommodate the demands of a new piece of hardware, but trouble starts when that new operating system requires new hardware in return. If we're not careful, we could end up replacing almost every hard and soft part of a computer that we own - all in an effort to upgrade! In his mind, the loss of connection meant loss of revenue for the online service. Although the malicious code that this person generated may have worked for a small percentage of users, sufficed to say, the online service continued on and still exists today. Despite his motivation or intention, his efforts were null.