A project management program that you're interested in may require a specific operating system, like Windows XP for example. And although this program may install just fine on a Windows 98 machine, it will generate a multitude of errors once its started. Insufficient memory will cause errors as well. Although it's pretty new and still under development, voice directed technology has already infiltrated consumer service related systems. Think back to the last time that you paid a bill over the phone. Instead of speaking to a human being, chances are that you spoke to a computer that not only responded to what you said and followed the commands that you gave it, it also asked you for more information such as your full name or credit card number. Sometimes, the representatives of these companies participate, but most of the time, the support in this group is user to user, which is just as valid because you're working with a team of experienced people. 5. Support Lines. Another source for help that we shouldn't forget are the support systems of various manufacturers. Others include browser plug-ins that won't allow access to online areas that contain forbidden keywords. Another step requires teaching your children to never ever volunteer personal information. Under no circumstances, should children give their personal names, home addresses, phone numbers, or school information to anyone over the Internet regardless of the situation. It's costly to produce and as you can probably guess, that cost is passed on to the end user: the consumer. Open source software on the other hand is free. Free to download, free to install, free to use, free to modify, and free to share. Started over twenty years ago, it's a phenomenon that is gaining in both popularity and exposure. Perhaps we could make an effort to educate the people who want put viruses into the public about ways to display dissatisfaction with a service or product that don't involve harming innocent parties. In doing so, we just might reduce the number of virus news stories and protect our own investments at the same time.