The most popular places to find shareware is within thousands of download libraries, however the companies (and even independent programmers behind shareware) are increasingly offering shareware from their own websites. A simple Google or Yahoo search for a particular type of program will yield all sorts of results that point you toward items that you can try before you buy. Let's say that a brand new computer is a batch of plain dough - waiting to be flavored and baked into something useful. If we want to use this dough to make a delicious batch of chocolate chip cookies, we would need to "accessorize" this dough with chocolate chips and a little brown sugar. If we want to use this dough into in a warm loaf of sesame seed bread on the other hand, we'd need to "accessorize" the dough with yeast and sesame seeds. When executed, they would process each command without the user having to type each and every one of them. When Windows was developed, the need for typing commands was essentially eradicated thanks to the introduction of the point-and-click (mouse) interface. But this didn't stop the batch file fever that started under MS-DOS - and in some small circles, batch files are still as popular as they were in the beginning. Those errors are the result of Program B attempting to use an outdated (shared) file that was installed by Program A. In order to fix that problem, the user would have to download an updated version of the shared file (which to say the least - is not an easy thing to find or do). Sometimes, errors occur because a system doesn't have the required drivers or the drivers that are on the system are the incorrect version. You can reach these systems by calling the phone number associated with the product that you're having trouble with. Calls may be free (1-800 or 1-877 number), or they may cost a small fee (1-900). 6. PC support groups or user groups are another option for help. These are groups that meet in libraries, computer stores, or other local areas and they discuss all sorts of issues related with a particular product. It may be a hassle to type it in each time they want to get online, but it's better to know the times that they connect than to have them sneak online without your permission and knowledge of their activities. The second step towards protecting your children online is using the computer together. Siting next to your child while he or she peruses the Internet, you can guide him or her to make safe and intelligent decisions.