ReviewsRelay Start free

For local marketing agencies

Google review operations for local marketing agencies.

Run completed-visit follow-up, Google review replies, reusable content, approvals, and client reporting from separate provisioned workspaces instead of rebuilding the process for every account.

Local marketing agencies, fractional CMOs, and freelance review managers running 5-50 client accounts who need a scalable review-to-content layer.

What ReviewsRelay does with a real client review

Common review themes

  • Client wins a new 5-star review
  • Location needs weekly GBP activity
  • Owner wants proof without another report to write

Example source review

Our client received a detailed 5-star review about fast service, clear communication, and a friendly team.

Safe reply

Thank you for sharing this feedback. We are glad the service and communication made a strong impression.

Google Business Profile post draft

A customer recently called out fast service, clear communication, and a friendly team. That kind of feedback is exactly what local customers look for before they call.

Graphic and summary output

  • A client-ready review graphic the agency can export or include in reporting.
  • Per-client replies, Google Business Profile posts, graphics, and approval needs summarized in a white-label-friendly update.

Held for approval

  • Cross-client content reuse
  • Client-specific legal or regulated language
  • Approval confusion between agency and business owner

See the full ReviewsRelay safety model

Practical outcomes

  • Onboard each client in an isolated workspace
  • Run fair request and reply rules for every connected account
  • Keep sensitive replies in the agency queue, not the client's inbox
  • Send a concise weekly summary for each client

Workflow

  • Connect each client's Google profile and completed-visit source
  • Set per-client request, tone, and approval rules
  • Review sensitive drafts from the agency queue
  • Forward the weekly summary as your own update

Safety guardrails

  • Per-client safety rules respect the client's industry
  • No cross-client content reuse or shared review pools
  • Sensitive reviews stay in your queue, not auto-published
  • Owner approval is preserved - you are the editor, not the autopilot

Frequently asked questions

Is there a true multi-client dashboard for Google review work?

Provisioned Agency accounts can manage separate client workspaces from one operator login. Agency access is currently qualified and configured with our team instead of being available on Starter, Growth, or Pro.

Can I white-label the Monday summary?

Yes. Agency settings include white-label controls, and the Monday summary is intentionally brand-light so it can read like an operator update instead of a vendor report.

Will the AI sound the same across all my clients?

No. Brand voice (tone, formality, banned phrases, preferred phrases, signature, disclaimers, industry template) is set per client and applied to every reply draft.

How does approval work across clients?

Each client workspace keeps its own approval mode, sensitive-review queue, Google connection, brand settings, and summary so one client never inherits another client's rules.

Can agencies use this for regulated or sensitive clients?

Yes, with conservative settings. Medical-adjacent, legal, safety, and serious complaint language stays in approval instead of automatic publishing.

Does ReviewsRelay replace agency reporting?

No. It gives agencies a focused review-to-content activity summary: replies sent, posts queued, graphics created, and anything that still needs approval.

Related review automation pages