Does this handle patient-sensitive reviews?
Sensitive reviews are flagged and kept out of autopilot by default.
For dentists and orthodontists
Respond to positive patient reviews with care, draft sensitive reviews for approval, and keep the practice profile active with review-based content.
Dentists, orthodontists, pediatric dental offices, and patient-trust local practices.
The hygienist explained every step and made me feel much less nervous during the appointment.
Thank you for the thoughtful review. We are glad the clear explanation helped the appointment feel more comfortable.
A recent patient shared that clear explanations helped the appointment feel more comfortable. We appreciate everyone who takes time to leave honest feedback.
Sensitive reviews are flagged and kept out of autopilot by default.
Yes. It replies to safe reviews and creates review-based posts so the profile does not look abandoned.
No. It is a Google review-to-content autopilot, not a clinical messaging system.
Only when the reviewer already used safe public language, and even then the wording stays general. ReviewsRelay avoids inventing procedures, outcomes, or private patient details.
Those reviews stay in drafts for manual review. The suggested response stays calm, avoids clinical conclusions, and points the conversation back to the practice team.
No. ReviewsRelay is built with conservative public-content guardrails, but each practice should still apply its own legal, privacy, and clinical review standards.