ReviewsRelay Start free

For dentists and orthodontists

Google review automation for dentists, with patient-sensitive controls.

Follow up fairly after eligible visits, respond to routine patient praise with care, keep sensitive reviews in practice approval, and build weekly profile content from safe feedback.

Dentists, orthodontists, pediatric dental offices, and patient-trust local practices.

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What ReviewsRelay does with a real dental review

Common review themes

  • Hygienist or dentist explained the visit
  • Front desk was helpful
  • Anxious patient felt comfortable

Example source review

The hygienist explained every step and made me feel much less nervous during the appointment.

Safe reply

Thank you for the thoughtful review. We are glad the clear explanation helped the appointment feel more comfortable.

Google Business Profile post draft

A recent patient shared that clear explanations helped the appointment feel more comfortable. We appreciate everyone who takes time to leave honest feedback.

Graphic and summary output

  • A patient-trust review graphic focused on explanation and comfort, not clinical claims.
  • Comfort-focused replies handled, one patient-trust Google Business Profile post queued, and clinical concerns held for manual review.

Held for approval

  • Clinical outcomes or diagnoses
  • Pain, complications, or urgent treatment complaints
  • Protected health details

See the full ReviewsRelay safety model

Practical outcomes

  • Send fair review requests after eligible patient visits
  • Reply to routine praise and keep clinical or complaint-related reviews in drafts
  • Create polished Google Business Profile posts from safe feedback
  • Send a weekly practice summary

Workflow

  • Add completed visits manually or through a supported handoff
  • Send every eligible patient the same honest review link
  • Respond by your rules and review anything clinical or sensitive
  • Reuse safe praise and read the weekly summary

Safety guardrails

  • No protected health details in public content
  • No treatment claims invented from thin review text
  • No auto-publishing for serious complaints
  • No pressure language around reviews

Frequently asked questions

Does this handle patient-sensitive reviews?

Sensitive reviews are flagged and kept out of autopilot by default.

Can it help a dental office look active on Google?

Yes. It replies to safe reviews and creates review-based posts so the profile does not look abandoned.

Is this a patient communication platform?

No. ReviewsRelay handles review follow-up and Google Business Profile work; it is not a clinical messaging system.

Can replies mention procedures or treatment details?

Only when the reviewer already used safe public language, and even then the wording stays general. ReviewsRelay avoids inventing procedures, outcomes, or private patient details.

What happens with pain, complication, or urgent-care complaints?

Those reviews stay in drafts for manual review. The suggested response stays calm, avoids clinical conclusions, and points the conversation back to the practice team.

Does this claim to be a dental compliance system?

No. ReviewsRelay is built with conservative public-content guardrails, but each practice should still apply its own legal, privacy, and clinical review standards.

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